Shipping Policy

Order Processing

All orders are processed within [1–3] business days, excluding weekends and public holidays. Processing time is separate from shipping time.

You will receive a confirmation email once your order has been shipped.

Shipping Rates and Methods

Shipping costs are calculated at checkout based on your location and selected shipping method.

We reserve the right to use the most appropriate carrier for your order.

Delivery Times

Estimated delivery times are provided for reference only and are not guaranteed. Delivery times may vary due to:

• Carrier delays

• Customs processing

• Weather conditions

• High-volume periods

We are not responsible for delays once the package has been handed over to the carrier.

Shipping Destinations

We currently ship to [list of countries/regions].
If your location is not available at checkout, we do not ship to that address at this time.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

We are not responsible for delays caused by customs clearance.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an order is returned to us due to an incorrect or incomplete address, refusal of delivery, or failure to collect the package, the customer is responsible for any additional shipping costs. Refunds will not include original shipping fees.

Lost or Delayed Packages

Once an order has been shipped, responsibility for delivery lies with the carrier.

If a package is marked as delivered by the carrier but not received, we are not responsible for loss or theft. We recommend contacting the carrier directly and checking with neighbors or local delivery points.

Damaged Items

If your order arrives damaged, please contact us within 24 hours of delivery with clear photos of the damage and packaging. Claims submitted after this period may not be accepted.

Returns Related to Shipping

Return shipping costs are the responsibility of the customer unless the item is faulty. Original shipping fees are non-refundable.

Returns are subject to our Return Policy.

Contact Information

For shipping-related questions, please contact us at: support@styleritual.com